Terms of Service

Article 1 (Purpose and Business Information)

These Terms govern the rights, obligations, and liabilities of the Company and Users regarding the use of the KMediBook service provided by the Company.

Business Name: PYROCNC / Representative: {{대표자명}} / Address: {{사업장 주소}} / Business Registration Number: {{사업자등록번호}} / Online Sales Business Registration Number: {{통신판매업 신고번호}} / Foreign Patient Attraction Business Registration Number: {{외국인환자 유치업 등록번호}} / Customer Service Center: {{고객센터 전화}}, {{고객센터 이메일}}

Article 2 (Nature of the Service and the Company's Status)

The company operates an online platform that provides information on medical institutions and procedures, accepts reservations for visit schedules chosen by users, and processes deposits.

The company is not a medical institution and does not perform medical acts. The responsibility for examination, diagnosis, decision on treatment methods, explanation and obtaining consent, implementation of procedures, and the results thereof lies with the relevant medical institution and the responsible medical professional.

The company does not guarantee the suitability, effectiveness, or recovery period of individual treatments. Judgments regarding these matters can only be made through the diagnosis by the responsible medical professional.

• Company's Role: Providing Information, Accepting Reservations, Processing Deposit Payments, Keeping Reservation Records
• Role of Medical Institutions: Diagnosis, Treatment, Explanation and Consent, Provision of Itemized Estimates, Collection of Balances, Post-Treatment Management

Article 3 (Eligible Users)

KMediBook is aimed at foreign users visiting Korea. The company engages in the activity of attracting foreign patients only within the scope registered under the Act on Support for the Overseas Expansion of Healthcare and the Attraction of Foreign Patients (의료 해외진출 및 외국인환자 유치 지원에 관한 법률).

In accordance with Article 27 of the Medical Service Act (의료법), the company does not introduce, recommend, or entice National Health Insurance enrollees or their dependents to medical institutions.

Individuals under the age of 14 cannot register as members or make reservations. For individuals under the age of 19 who are minors, payment must be made with the consent of a legal guardian. In the absence of such consent, the minor or the legal guardian may cancel the contract.

Article 4 (User Registration and Account)

The user verifies their identity through a one-time login link sent via email and then uses the account. No separate password is set.

The user must provide accurate contact information and information required for reservations, and the user is responsible for any reservation errors caused by false information.

Users may request account deletion at any time. However, transaction records required to be preserved under applicable laws and regulations will be retained for the applicable period.

Article 5 (Reservation Procedure)

• ① Select a medical institution and a procedure.
• ② Select the visit date and time.
• ③ Log in using the one-time link received via email.
• ④ Make the deposit payment.
• ⑤ Once the Company confirms the payment, the reservation is confirmed and a confirmation notice is sent.
• ⑥ Visit to receive medical treatment, and pay the remaining balance to the medical institution on site.

A reservation is established when the company confirms the payment and notifies the confirmation of the reservation. Payment alone does not confirm the reservation.

Article 6 (Deposit and Balance Payment)

The deposit is an amount intended to secure the selected consultation time and, unless otherwise indicated, will be deducted from the final consultation fee.

The remaining balance shall be paid directly to the medical institution according to the itemized invoice provided by the medical institution after the treatment. The Company does not receive the remaining balance.

The prices displayed on the screen are for informational purposes only and are not the final amount. The final amount is determined through the medical institution's examination and itemized estimates.

Article 7 (Payment Methods and Currency)

Payment of the deposit is processed through the payment service provider Stripe, and the company does not directly retain payment method information such as credit card numbers.

If other currencies are displayed on the screen, this is a reference converted amount. Actual payment and billing by medical institutions are based on the Korean won (KRW), and exchange rate differences and overseas payment fees are subject to the user's card company policy.

Article 8 (Modification, Cancellation, and Refund of Reservations)

Matters relating to the amendment, cancellation, and refund of reservations are governed by the "Refund and Cancellation Terms," which constitute a part of these terms.

In the case that a reservation is canceled due to circumstances at the medical institution, duplicate payments occur, or a payment is made without a valid reservation, a full refund will be provided.

Article 9 (User Obligations)

• You do not register or make a reservation using another person's name or false information.
• We do not reserve for the purpose of resale.
• Does not interfere with the normal operation of the payment and reservation system.
• Does not collect or disclose the personal information of other users or medical institutions.
• We do not use the service for medical advertising or enticing activities that violate relevant laws and regulations.

Article 10 (Posts and Reviews)

Reviews written by users should be based on their own experiences. Reviews written in exchange for compensation must clearly state that fact.

The company may delete posts that claim false or exaggerated therapeutic effects or infringe upon the rights of others.

Article 11 (Modification and Suspension of Service)

The company may change or suspend the service, and will notify users in advance of any changes that may affect users.

Service may be temporarily suspended due to unavoidable circumstances such as natural disasters, system failures, or payment gateway failures, and in such cases, we will promptly restore the service.

Article 12 (Limitation of Liability)

The company shall not be liable for the content or results of medical services provided by medical institutions. However, in the case of errors occurring in reservation processing or payment processing due to the company's intentional act or negligence, the company shall compensate for the resulting damages.

The content provided by the company is general information and does not substitute for diagnosis or emergency medical care.

Article 13 (Amendment of Terms)

The company may amend these terms within the limits of not violating relevant laws and regulations. When amended, notice will be posted on the service screen 7 days (30 days in case of amendments unfavorable to users) before the implementation date.

If a user does not agree to the amended terms, the user may terminate the service agreement.

Article 14 (Resolution of Disputes and Governing Law)

These Terms are governed by Korean law.

In the event of any disputes arising in connection with the use of the service, the company and the user shall earnestly negotiate. If no agreement can be reached, the consumer may apply for mediation by the Consumer Dispute Mediation Committee under the Consumer Protection Act (소비자기본법).

The lawsuit is filed with the court having jurisdiction under the Civil Procedure Act (민사소송법).